About Reviewing & Submitting Your Order
After entering your email address and password, you will be taken to the submit page. This screen will allow you to review your name and address data, your product purchases and to submit payment via credit card.
If your personal information requires editing then click on the link just above your shipping and billing information, or click on the link to "My Account" navigation link on the top and bottom of each page.
If you choose to modify the shopping cart click on the Edit My Cart link to delete or modify the quantities of any of the items you have added to the cart. If you wish to add additional items to the cart, then use the product navigation links at the top and bottom of each page to go to product search pages. This section also allows you to change the Shipping Method to Rush, if applicable. Your particular combination of shipping address and items in the cart may not allow this option (for example, postal regulations prohibit shipping aerosol items by air or outside the continental U.S.).
See US addresses we offer our standard 5 - 14 day delivery - No next day Rush Shipping. 2 Day Rush is an extra $16.00 and 3 Day Rush is an extra $10.00 above regular shipping.
For information about shipping to Canada, click here.
For information about shipping to other countries, click here.
What forms of payment do you accept?
All of our transactions are in U.S. dollars. We accept Visa, MasterCard, DISCOVER/NOVUS, and American Express as credit cards. In addition you can mail us a check or money order, U.S. residents only. Please note there is a $15 service charge for personal checks returned for NSF. Sorry, no C.O.D. or purchase orders.
Is it safe to use my credit card?
Yes, shopping at ArtistsClub.com is safe. Since our beginning in 1990 we have processed millions of credit card orders for hundreds of thousands of satisfied customers. We use Secure Socket Layer technology to protect your transmission over the Internet and you can rest assured that your personal and credit card information is fully encrypted. This technology is industry standard and no server other than ArtistsClub.com will be able to decode it. Check the bottom of your browser window for an icon that looks like a couple of keys beside a locked lock
(Internet Explorer) or a locked padlock
(Netscape) if you want to be doubly certain that your transmission is secure. For your protection, we do not allow unsecured transactions. If your browser or computer setup does not allow transmission through secure servers, our server will not allow you to connect to us, so you won't have to worry about mistakenly placing an order through an unsecured connection! In the unlikely event of an unauthorized use of your credit card, your bank will either cover all of the charges or will limit your liability, just as with all non signed over-the-phone transactions you make in the "non-cyberworld" (with mail order catalogs or airlines for example).
To learn more about about your issuing institutions' policies, please refer to your credit card disclosure statement or contact your bank or issuing institution directly. Finally, if you feel more comfortable, you can print out your order from the View Cart Screen and call us with your order. Or, you can print out your order from the Order Submit with all data included and fax or mail your order into us.


